Security Measures

Infrastructure Security

TIER IV Datacenter

FluxDesk operates from a TIER IV datacenter in Rotterdam, Netherlands, providing:

• 99.995% guaranteed uptime
• 2N+1 fully redundant infrastructure
• 96-hour power outage protection
• Multiple independent distribution paths serving the IT equipment
• 24/7 on-site security personnel
• Biometric access controls
• CCTV surveillance with 90-day retention
• Advanced fire detection and suppression systems

Dedicated Hardware

Each customer receives:

• Dedicated server infrastructure
• Isolated network environment
• Dedicated database instances
• Separate storage volumes
• Independent backup systems

Data Protection

Encryption

• AES-256 encryption for data at rest
• TLS 1.3 for all data in transit
• End-to-end encryption for sensitive communications
• Hardware Security Modules (HSM) for key management
• Encrypted backup storage

Backup & Recovery

• Real-time database replication
• Hourly incremental backups
• Daily full backups
• 30-day backup retention
• Geographically distributed backup storage
• Regular disaster recovery testing

Access Control

Authentication

• Multi-factor authentication (MFA) required for all access
• Biometric authentication support
• Single Sign-On (SSO) integration
• Password policy enforcement
• Session timeout controls
• Failed login attempt monitoring

Authorization

• Role-based access control (RBAC)
• Principle of least privilege
• Regular access reviews
• Automated access revocation
• Audit logging of all access changes

Network Security

Network Protection

• Enterprise-grade firewalls
• DDoS protection
• Web Application Firewall (WAF)
• Network segmentation
• VPN access for remote management
• Regular penetration testing
• Intrusion Detection System (IDS)
• Intrusion Prevention System (IPS)

SSL/TLS Security

• TLS 1.3 enforced
• HSTS enabled
• Perfect Forward Secrecy
• Strong cipher suites
• Automated certificate management

Compliance & Certifications

• ISO 27001 ready
• GDPR compliant
• NEN 7510 compliant
• Regular security audits
• Annual penetration testing
• Vulnerability assessments

Security Monitoring

24/7 Monitoring

• Real-time security event monitoring
• Automated threat detection
• System performance monitoring
• Network traffic analysis
• Security log aggregation
• Anomaly detection

Security Operations Center (SOC)

• 24/7 security team
• Incident response team
• Security alert triage
• Threat hunting
• Security reporting

Incident Response

• Documented incident response procedures
• 24/7 incident response team
• Regular incident response drills
• Automated incident detection
• Customer notification procedures
• Post-incident analysis

Technical Security Measures

Application Security

• Secure development lifecycle
• Regular security updates
• Automated vulnerability scanning
• Code security reviews
• Dependency scanning
• Security testing in CI/CD pipeline

Framework Security

Our application stack includes:

• Laravel Framework with built-in security features:
  • CSRF protection
  • XSS prevention
  • SQL injection protection
  • Password hashing with Bcrypt
  • Secure session handling
• Livewire for secure real-time updates
• Alpine.js for secure client-side interactions

Server Security

• Hardened Linux servers
• Regular security patches
• Rootkit detection
• File integrity monitoring
• Malware scanning
• SSH key-based authentication only

Database Security

• Encrypted database storage
• Database access logging
• Query monitoring
• Regular security audits
• Automated backups
• Point-in-time recovery