Enterprise SaaS Solution

Enterprise-Grade Customer Support Platform

Deliver exceptional support at scale with advanced SLA management, secure communications, and comprehensive audit trails.

Trusted by 2,000+ companies worldwide

99.9%

SLA compliance

100%

GDPR compliant

24/7

Support availability

SLA Management

Advanced SLA Controls

Meet and exceed service level agreements with comprehensive SLA management tools and automated escalations.

  • Multi-level SLA policies
  • Automated escalations
  • Real-time SLA tracking

SLA Performance

On Track
Priority Support
2hr SLA
Average response: 1h 45m
Standard Support
8hr SLA
Average response: 4h 20m
Security Status
Malware scans completed 1,234
Data encrypted 100%
Compliance Status
GDPR, HIPAA, SOC 2 Type II compliant
Compliant
Enterprise Security

Enterprise-Grade Security

Protect sensitive customer data with industry-leading security features and compliance certifications.

  • End-to-end encryption
  • Advanced access controls
  • Audit logging

Ready to transform your enterprise-saas support?

Experience how FluxDesk can help you deliver exceptional customer service.

In 3 Steps to Organized Support 🎯

Get started with FluxDesk in minutes, not days

1

Connect Your Support Email

Link your support mailbox and start managing inquiries in one place. Works with any email provider.

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2

Configure Your Workflow

Set up departments, SLAs, and automated responses to streamline your support process.

Start Setup
3

Deliver Great Support

Start providing efficient, organized support that keeps your customers coming back.

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