Cookie Policy

FluxDesk uses only essential cookies required for the operation of our service. We do not use any tracking, advertising, or marketing cookies.

Dedicated Infrastructure

Private servers in TIER IV datacenter

GDPR Compliant

EU data protection guaranteed

No Data Selling

Your data stays yours

Questions?

Contact our Data Protection Officer for any questions about our legal documents or data protection practices.

privacy@fluxdesk.io

Overview

At FluxDesk, we prioritize your privacy. Our cookie policy is simple: we only use cookies that are absolutely necessary for our service to function properly. We do not use any cookies for:

  • Tracking or analytics
  • Advertising or marketing
  • Social media integration
  • Behavioral profiling

This policy explains what cookies we use, why we use them, and how you can control them.

Essential Cookies

We use only the following essential cookies:

Session Cookie

  • Name: fluxdesk_session
  • Purpose: Maintains your login session and security
  • Duration: Expires when you close your browser
  • Type: First-party cookie

CSRF Token

  • Name: XSRF-TOKEN
  • Purpose: Prevents cross-site request forgery attacks
  • Duration: Expires when you close your browser
  • Type: First-party cookie

Language Preference

  • Name: locale
  • Purpose: Remembers your language preference
  • Duration: 1 year
  • Type: First-party cookie

These cookies are strictly necessary for the operation of our service. Without these cookies, you would need to log in again for every page visit, and the application would not function properly.

Third-Party Services

We use the following third-party services that may set cookies:

Payment Processing

  • Mollie: Only when making payments
  • Stripe: Only when making payments

These services only set cookies during the payment process and are essential for processing your payment securely.

Policy Updates

We may update this cookie policy to reflect:

  • Changes in how we use essential cookies
  • New legal requirements
  • Security improvements

We will notify you of any material changes through our service or via email.

For questions about our cookie policy or privacy practices, please contact our Data Protection Officer at privacy@fluxdesk.io

Last updated: September 17, 2024 Back to top ↑

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