Marketplace Solution

Support Your Marketplace Community

Manage buyer and seller support efficiently with automated routing, secure communications, and smart ticket assignment.

Trusted by 2,000+ companies worldwide

50%

Faster ticket resolution

95%

Email delivery rate

24/7

Automated ticket routing

Smart Routing

Intelligent Ticket Assignment

Route tickets to the right team automatically based on content, priority, and workload.

  • Round-robin assignment
  • Workload-based routing
  • Priority-based assignment

Ticket Distribution

Optimized
Seller Support
8 Active Agents
Average load: 15 tickets/agent
Buyer Support
12 Active Agents
Average load: 12 tickets/agent
Security Overview
Malware detected & blocked 156
New contacts verified 2,345
Threat Protection
All systems active and monitoring
Protected
Enterprise Security

Secure Communications

Protect your marketplace with enterprise-grade security features and automated threat detection.

  • Anti-malware scanning
  • New contact verification
  • Email content cleaning

Ready to transform your marketplaces support?

Experience how FluxDesk can help you deliver exceptional customer service.

In 3 Steps to Organized Support 🎯

Get started with FluxDesk in minutes, not days

1

Connect Your Support Email

Link your support mailbox and start managing inquiries in one place. Works with any email provider.

Get Started
2

Configure Your Workflow

Set up departments, SLAs, and automated responses to streamline your support process.

Start Setup
3

Deliver Great Support

Start providing efficient, organized support that keeps your customers coming back.

Begin Trial

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