GDPR Compliance

Our Commitment to GDPR

FluxDesk is committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR). We handle all personal data with the utmost care and transparency, operating on dedicated hardware in EU-based TIER IV datacenters with complete data isolation.

• We never share or sell your data. Each customer gets their own isolated database and resources.
• All data is stored in our own TIER IV datacenter in the Netherlands, not with big cloud providers.
• Your instance runs on dedicated hardware with its own resources and database.

What is GDPR?

The General Data Protection Regulation (GDPR) is a comprehensive privacy and security law that went into effect on May 25, 2018. It imposes obligations on organizations that target or collect data related to people in the European Union.

How We Ensure GDPR Compliance

Technical Measures

• Dedicated hardware and isolated databases
• End-to-end encryption for all data
• Regular security audits and penetration testing

Organizational Measures

• Data Processing Agreements (DPA) for all customers
• Strict access controls and employee training
• Clear procedures for data subject rights

Your Rights Under GDPR

Data Access & Control

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ('right to be forgotten')

Data Processing Rights

• Right to data portability
• Right to object to data processing
• Right to withdraw consent

Data Processing Principles

Data Collection & Management

• Lawfulness and transparency in data processing
• Purpose limitation - data collected for specified purposes only
• Data minimization - only collecting necessary data
• Accuracy - ensuring data is kept up to date
• Storage limitation - data kept only as long as necessary

Data Security

• Integrity and confidentiality - ensuring appropriate security
• Access controls and authentication
• Regular security updates and monitoring

Infrastructure & Security

FluxDesk operates on dedicated hardware in the SmartDC TIER IV datacenter in Rotterdam, Netherlands. We maintain complete control over our infrastructure, ensuring the highest levels of security and data protection.

Infrastructure

• TIER IV datacenter (99.995% uptime)
• Dedicated hardware per customer
• No shared resources or databases
• Complete network isolation

Security Measures

• 24/7 physical security
• End-to-end encryption
• Regular security audits
• Continuous monitoring

Contact Our DPO

For any GDPR-related inquiries or to exercise your rights, please contact our Data Protection Officer at:

privacy@fluxdesk.io