Smart Ticketing
Made Simple 🎯
Handle customer inquiries efficiently with intelligent routing, automated assignments, and organized communication threads.
Faster resolution time
Customer satisfaction
Support availability
Average setup time
These features make ticketing easy 🚀
Everything you need to deliver exceptional customer support, organized in one powerful platform.
Email Integration
With IMAP or Microsoft Graph integration, we read your support mailbox emails in real-time.
Smart Routing
Automatically route tickets to the right team members based on rules, skills, and workload.
SLA Management
Track response and resolution times with automated SLA monitoring and alerts.
Task Management
Convert tickets into tasks and manage them with our built-in task management system.
See the workflow in action 🎬
Watch how easy it is to manage support tickets with FluxDesk. From creation to resolution, our intuitive interface makes handling customer inquiries a breeze.
Explore More Features ✨
Discover how our other features work together to provide a complete support solution.
Email Management
Handle all your email communications efficiently with smart processing and secure handling.
Task Management
Convert tickets into actionable tasks and manage them efficiently with our task system.
SLA Management
Set up and monitor service level agreements with automated tracking and alerts.